4474 Weston Rd

We’re open Monday – Friday, 8 a.m. – 8:30 p.m. EST

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“Need help or have a quick question?”
We’re here for you! Drop us a message and someone from the Zaldes team will reach out soon.

    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    Zaldes Gear is all about expressive, meaningful design. We create apparel and accessories that reflect your personality — with comfort, quality, and community in mind.

    Our items are printed and fulfilled by trusted partners, mainly in the U.S., and sourced globally to ensure great quality and fair pricing.

    Most orders are processed within 2–5 business days and ship shortly after. Delivery typically takes 5–10 business days, depending on your location.

    Yes! We ship worldwide. Shipping times and fees will vary based on your region.

    Because we print on demand, we don’t offer returns or exchanges unless the item arrives damaged or there’s a production issue. If something’s wrong, just reach out — we’ll make it right.

    Each product page includes a size guide to help you find your perfect fit. If you’re unsure, we recommend sizing up for a more relaxed feel.

    Most items are pre-shrunk or made from materials that minimize shrinkage. To preserve quality, we suggest washing in cold water and drying on low heat or air drying.

    We start processing orders quickly, but if you reach out within 12 hours of placing your order, we’ll do our best to make changes.

    We try to match colors as closely as possible, but screens may show slight variations. White items may appear slightly off-white due to fabric properties.

    You can use the contact form on our website or email us anytime at support@zaldesgear.com. We’re happy to help!